Return & Refund
If you are not happy about your purchase, 90 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs.
Please note: Shipping costs are non-refundable.
2. Damaged Item
If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via contact@toolshype.com including a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.
====> REFUND POLICY <====
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
You Can Get A Full Refund
- If the product you’ve purchased is completely non-functional.
- If you did not receive your product within 90 business days (South America) after the date that your order has been placed.
Please Note:
- Refund will go back to your account in 3-5 business days.
- Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
SHIPPING COSTS
You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
DAMAGED ITEM / LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.