Frequently Asked Questions

Shipping times vary from approximately 10-15 business days depending on the product inventory and the warehouse location. Attention! Given the regulations applied by national authorities to try to contain the spread of Covid-19, standard delivery times may be affected.

We offer FREE  shipping. Please note, duties and other shipping charges are non-refundable.

We ship worldwide.

No worries – slight delays in shipment may occur due to, for instance, upcoming or current holidays that are not working days of post and delivery services. Moreover, keep in mind that it might take a considerable time for the customs of your country to check your package. If your delivery is significantly late, or you’re experiencing problems with tracking your order, please contact us at contact@toolshype.com.

1. Not Happy with Your Order
 

If you are not happy about your purchase, 30 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs.

Please note: Shipping costs are non-refundable.

2. Damaged Item

If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via contact@toolshype.com including a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.

We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in US Dollars. However, please note that we are able to accept international credit and debit cards in any currency.

Cancellations are only accepted for full-priced items, within one day after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at contact@toolshype.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.

Usually within 1-3 business days.